terms of use
Glow Pilates Reformer LLC Terms and Conditions
Last Updated: 11/22/2025
1. Introduction
Welcome to Glow Pilates Reformer LLC (“Glow Pilates,” “we,” “our,” or “us”). These Terms and Conditions govern your use of our website located at www.glowpilatesreformer.com, our mobile applications, and our services, including but not limited to contacting us via forms, booking classes, purchasing products, and participating in events. By accessing or using our website, app, or services, you agree to comply with and be bound by these Terms. If you do not agree, please refrain from using our services.
2. Contact Information
Glow Pilates Reformer LLC
349 Aragon Ave
Coral Gables, FL 33134
Email: info@glowpilatesreformer.com
Phone: (305) 934-1154
3. Information Collection and Use
We collect personal information when you:
Contact Us: via forms, including your name, email, and phone number.
Book Classes: including your contact details, payment info, and booking preferences.
Shop Online: including billing/shipping details, payment info, and order history.
Use Our Website: including cookies and analytics data to improve performance.
All information is handled in accordance with our Privacy Policy.
4. Payments and Booking Policies
Payments: All payments are securely processed by trusted third-party providers. We do not store credit card details.
Cancellations & Refunds: Class cancellations must follow our published cancellation policy. Refunds for products are subject to our Return Policy.
Class Rescheduling: Please contact us at least 24 hours in advance. Changes are subject to availability.
5. Data Protection and Privacy
Your privacy matters to us. Personal information is collected, stored, and used according to our Privacy Policy.
6. Storefront Purchases
Order Processing: You will receive confirmation emails and updates, including tracking if applicable.
Returns & Exchanges: Subject to our Return Policy, available by request or online
Customer Support: Email info@glowpilatesreformer.com for any purchase-related inquiries.
7. Intellectual Property Rights
All website content, including text, images, logos, videos, and trademarks, belongs to Glow Pilates Reformer LLC or its licensors. Unauthorized reproduction or use is prohibited.
8. Limitation of Liability
To the fullest extent permitted by law, Glow Pilates Reformer LLC shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website, app, or services.
9. Governing Law
These Terms shall be governed by the laws of the State of Florida, without regard to conflict of law principles.
10. Changes to Terms
We reserve the right to update or modify these Terms at any time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our services constitutes acceptance.
11. Return Policy
Returns are accepted only for certain merchandise purchased through our storefront and are subject to management discretion. Requests must be made within 14 days of purchase, with items in original condition and packaging. Refunds, if approved, will be issued to the original payment method.
To request a return, email info@glowpilatesreformer.com with your order details.
12. Contact Us
Questions regarding these Terms may be directed to:
Glow Pilates Reformer LLC
349 Aragon Ave
Coral Gables, FL 33134
Email: info@glowpilatesreformer.com