Privacy policy

Glow Pilates Reformer (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, shop in-studio, or participate in our classes and services.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment information when you make a purchase or book a class.

  • Account Information: Login details, preferences, and purchase history if you create an account with us.

  • Usage Data: Information about how you interact with our website, such as IP address, browser type, and pages visited.

  • Cookies and Tracking Technologies: Used to improve your browsing experience and analyze site traffic.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill purchases, bookings, and payments

  • Provide customer support and respond to inquiries

  • Send confirmations, updates, and promotional communications (you can opt out at any time)

  • Improve our website, services, and customer experience

  • Comply with legal obligations

Sharing of Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Trusted third parties who help us process payments, manage scheduling, send emails, or deliver products.

  • Legal Requirements: If required by law or to protect the rights, safety, or property of Glow Pilates Reformer.

Data Retention

We retain your personal information only for as long as necessary to provide our services and comply with legal obligations.

Security

We implement reasonable physical, electronic, and administrative measures to protect your information. However, no system can be guaranteed 100% secure.

Your Rights

You may:

  • Access, update, or correct your personal information

  • Request deletion of your data (subject to legal or contractual restrictions)

  • Opt out of marketing emails by clicking “unsubscribe” at the bottom of our communications

Cookies and Tracking

We use cookies and similar technologies to personalize your experience and analyze website performance. You can manage or disable cookies in your browser settings.

Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect their personal information.

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with a new “Effective Date.”

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Glow Pilates Reformer
349 Aragon Ave
Coral Gables, FL 33134
Email: info@glowpilatesreformer.com